Return Policies
At Bloomberry & Co, we take pride in delivering fresh, beautiful blooms every time.
DELIVERY TERMS:
Due to the perishable nature of our products, all flower sales are final. However, if your order arrives damaged or is significantly different from what was requested, please contact us within 24 hours of delivery with a photo. We’ll be happy to arrange a replacement or store credit.
Weather Conditions:
Canadian weather can be unpredictable. While we do our best to ensure timely delivery, Bloomberry & Co is not responsible for delays caused by severe weather or for flowers left unattended in extreme temperatures. Please ensure someone is available to receive your order.
STORE PICK UP TERMS:
Orders not picked up by 5:00PM on the day of pickup are considered abandoned. We will not be responsible for remaking or refunding these orders. Our team will attempt to contact you twice before closing. Please note, we are closed on weekends and unable to process any orders or inquiries during that time.
Terms of Service
Disclaimer for Deliveries:
We cannot guarantee exact time delivery, as shipping times may vary due to factors such as weather conditions, traffic, or delivery volume. Rest assured, all orders will be delivered within the scheduled delivery date.
Delivery Time:
Our standard delivery window is from 9:30 AM to 5:00 PM (Mon-Fri). However, during peak seasons like Valentine’s Day and Mother's Day, our delivery schedule may extend to accommodate increased demand. If you have specific inquiries regarding after-hours deliveries (after 5:00 PM), please give us a call, and we'll do our best to assist.
Delivery Area:
We offer delivery within Toronto, GTA and Durham Region. Please ensure your delivery address is correct to avoid delays or failed deliveries.
Weather & Handling:
Due to the perishable nature of our products, we recommend ensuring someone is available to receive the flowers at the time of delivery, especially during extreme weather conditions.
Privacy Policy
At Bloomberry & Co, we respect your privacy. The personal information you provide during checkout is used to process your order and improve our services. We never sell or rent your information to third parties.
We may share your details with trusted partners to complete your order (e.g., payment processors, delivery services). We use secure encryption to protect your data and ensure a safe shopping experience.
By using our site, you agree to the collection and use of your information as outlined.